I see that all the time in my job ... babies having babies. The neighbor's daughter has 3 now, and she's not yet 20. Sad sad sad. Friend's daughter is 19 and having a baby, didn't even date the dad very long, accident pregnancy, but you know, both are responsible for birth control, not just the woman or the man. We were talking about that today, boss and I. BTW, boss is an attorney, and I am legal secretary, we do child support and paternity establishment/enforcement for the State of Illinois, and I work in an Attorney General's Office, she is the "Asst. Attorney General", not "the real thing". LOL We are a great team, I've been at it for 17 years, she has been for 15. But, we see very young women having kids. Case today, girl was 15, guy 18 when the child was BORN! Then they had another one when she was 17. Crazy! They have illusions of being a happy family, but they are not married, no job, expect welfare to take care of them, but nowadays, they don't just walk in and get that cash. They might get food stamps and medical card, but very few get extra cash for things like day care, housing, etc. Not even sure what the cash is for, since they hand out food stamps.
Had a Grandma get on the phone with me today, after her 17 yo daughter thought I was being mean to her! I told her I could not talk to her, it was her daughter's case, but if the phone had speaker, I could talk to them both. She got really pissy with me, and said I was being mean! I asked how I was being mean? She said, "You keep saying we don't have a paper that shows an August 20 court date and we have one right here!" So, I looked through the papers I had sent, 3 different papers, 3 different days, doing 3 different things, this was "too much paper for them to go through". Turns out the proof of service paragraph, where I sign and date, proving I mailed the document to the person named, was the date they were picking up thinking it was a court date. So, I had to calmly explain what that was NOT a court date, it was in the past when they GOT the papers! That they need to read the papers, not just look at things filled in, etc. I soooo bad wanted to say to the G'ma (when she got mean to ME and said her 17 yo daughter didn't understand!) that her 17 yo daughter got pregnant, it was time she learned to grow up and stand on her own! But, I'm not allowed to do that. I deal with some pretty stupid people daily, but I can usually tell the ones that are "simple" and I'm extra patient with them, or the ones that are "vicious, demanding, etc." and I hand it right back to them. They try to tell ME I'm wrong, but I ALWAYS come out ahead. Don't tell me how to do my job, because I'm damn good at it! Just ask me. LOL
OK, off my soap box. I do a good deed every day dealing with people, no one has ever left my conversation mad at me, and if they did, it was their own fault, or they didn't want to listen to the truth or reason. I love my job, I love helping people, but I hate it when people get in my face, try to tell me what's going on when they don't have a clue, and they are extremely rude about it. I just listen, let them rant and rave, then when they get quiet, I ask if they are done, and would they like to listen to some reasoning now .... surprising how a little silence gets people's attention. LOL