HTH
Howard
Sears used to have decent hand tools but the power tools were and I expect still are junk. I have a dead 3/8" ratchet that they gave me a repair kit for instead of replacing. It never got fixed and the kit has long since vanished. They should have just replaced it.
Back a few decades ago I purchased there best (gold label) router. Turns out the cooling fan was defective and in time they all fragment and came out though the side of the case. I talked to Sears about this and they said when it dies we would replace it with the identical product while it is still in warranty.
My table saw from them has a cast iron top. The top had over a 1/4 inch dip in it because it was machined too soon after casting. I got them to replace it with a less bad one. I was told it was not a professional tool and I was expect too much for the table to be flat. I was living on credit cards back them. (A sin which has long since been corrected) If I had paid cash I would have and should have returned it.
We have a worn out dolly that I should try returning some day. It did after all have a lifetime warranty.
Remember Sears tools is spelled C R A P S M A N for a reason.
Back a few decades ago I purchased there best (gold label) router. Turns out the cooling fan was defective and in time they all fragment and came out though the side of the case. I talked to Sears about this and they said when it dies we would replace it with the identical product while it is still in warranty.
My table saw from them has a cast iron top. The top had over a 1/4 inch dip in it because it was machined too soon after casting. I got them to replace it with a less bad one. I was told it was not a professional tool and I was expect too much for the table to be flat. I was living on credit cards back them. (A sin which has long since been corrected) If I had paid cash I would have and should have returned it.
We have a worn out dolly that I should try returning some day. It did after all have a lifetime warranty.
Remember Sears tools is spelled C R A P S M A N for a reason.