Jacki G.
Donor
- Joined
- Feb 25, 2022
- Messages
- 13
- Reaction score
- 11
- Location
- Northern California
- Hardiness Zone
- 9b
- Country
@Lisak1 The contractor was a certified Aquascape contractor. I originally contacted Aquascape, Inc to get the referral. Not only did I have the issues above, the pond was incredibly expensive, (at least to me it was) but every time I needed to call him, it took multiple calls, texts and emails to get a response. Even after my lengthy, non-polite response to his requesting $850 to clean up his crew's error, he said, "I understand you're upset. Would you allow me to read my notes and get back to you by 5pm tomorrow or are you that mad at me?". I told him, "go ahead, read your notes, but I am really mad". Tomorrow by 5pm was 2 weeks ago. He never got back to me. The only thing he did was send his foreman out to see if he could see why it had a sudden 4 inch drop in water. That guy was who built the falls and he did change a couple of rocks and checked all around the pond. One thing I will say in his defense though, is that when he built it, I did ask him to make it as noisy as possible because we have a lot of road noise from a highway about a block away and I would rather hear water than cars. He didn't point out though that it would make more evaporation.