- Joined
- Aug 31, 2023
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- 5
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I used a website called liveaquaponics.com and this is where all the trouble started. I payed for three spotted gar around 3” in length and received a date they were going to be shipped out, and receipt the whole 9 yards. When it came time for the fish to be shipped my tracking app said they never left. I gave it a day to see if it was slow to update and nothing happened so I ended up calling the company to ask them what went wrong. The woman on the phone informed me that their gar had just spawned the week I had placed my order and that they wouldn’t be ready to ship for atleast another two weeks. While I was alittle frustrated that they hadn’t mentioned ANY lead time on their website, I was understanding that it might take a couple weeks and prepared to wait. So I waited I think 3 weeks and then my tracking app didn’t have my order showing anymore so I called them again and asked when they were going to ship and got a similar answer that it would probably be a few weeks. After about a week I sent them an email requesting my order be canceled and I get a refund. I never received an email back. I have now called them two or three times asking for an refund and the same lady said she was sorry and would let her boss know. Here I am months later with no refund and no gar. It wasn’t a huge amount of money about 140$ but I still don’t want to lose that. So does anyone else have experience with this company? Are they a known scam?
-Van
Alittle about me, I am very new to ponds in general and wanted these gar to grow out indoors before I transferred them into a bigger pond I am planning to construct next year. I have a big enough indoor plastic horse trough to have them live comfortably in even as adults so the pond construction time line isn’t anything to worry about.
-Van
Alittle about me, I am very new to ponds in general and wanted these gar to grow out indoors before I transferred them into a bigger pond I am planning to construct next year. I have a big enough indoor plastic horse trough to have them live comfortably in even as adults so the pond construction time line isn’t anything to worry about.