I have already tried to enter SAFE mode (all three types,) and it bluescsreens on me
any other way to get back into my PC?
I tried using my WinXP CD but couldn't remember the admin password for system repair
THis is what I put together for another tecchie website
my primary PC has blocked windows from me, I am using my #2 PC to request assistance.
My primary PC is a Dell T3500, quad processor, 12Gb RAM running WinXP x64, I use AVG2012 for my Antivirus with scheduled automatic scans, and last MS update was 15Nov.
I am the only user on these PCs and as such the only user logon at bootup is mine. [and yes that logon is the admin)
( I use ccleaner occasionally to clear cache and unwanted start-up apps)
Last night after clicking on a link from a google search , I believe my PC was hacked.
a fake webpage appeared demanding $200 to release my computer, showing that it had captured my browser data .
I took the PC offline and attempted some simple troubleshooting steps, but the START menu would only stay available for ~20 seconds.
my desktop icons never appear, (only the desktop background) so had to navigate as quickly as possible form the START menu to launch
was able to get ccleaner to complete a scan and clean, (before the primary monitor went blank {white} and the app and taskbar disappeared)
likewise when launching AVG, the app window would disappear before the scan completed and after few seconds #1 monitor would go white.
I tried launching in two different SAFE modes, but the bootup would result in a bluescreen.
Was likewise able to navigate to the RESTORE point screen and launch that, but in two efforts {1 day back and one week back)
both came back as "unable to perform restore" and when clicking OK to accept that fate, the screen went white again.
After these multiple efforts the START menu and TASKBAR started disappearing more quickly, like ~5seconds making it impossible to navigate quickly enough to perform anymore troubleshooting efforts.
Presuming now, I'll need a bootable option that will allow me to perform fixes outside my windows (profile) environment.