Thanks Fishy, I need to go back and read the whole thing again... My BIG questions remaining is just how big are those 9 koi? and all the test results on the water. Even with grow lights, which we have (4, 48" glow light bulbs), I cant get squat for plants to even live in one of the filters (does an ivy count? LOL).
Unless I misunderstood, it didnt sound like the filters had been running long? So I am thinking along the lines of a serious ammonia spike (been there/done that/paid the price). We are really pushing the limits with our QT pond. Like I said, it is 750, and we have 11 fish in it. Smallest is about 13", largest is 24"... average fish is 16-18"... wayyy too many. We are able to pull it off thanks to being an ESTABLISHED system, and have FOUR filters on it. Two are pressurized canisters, and two are home made bio systems (one is actually an old wet dry system from a marine aquarium).
I understood he was doing water changes, and that is a must for us (25% about 2x month, except when they spawned LOL). Is he using some form of a de-chlorination product for the fresh water he is adding (our replacement water comes from our outside pond)? I am not a big salt fan, so not concerned with that... He also needs to be VERY careful about over feeding in such a small area, as that will play havic with the water quality too...
Another question coming to mind, is does he have a lot of BROWN algae on the walls of the pond? Some cant be helped... and much worse, WHITE algae/mold? Yet another question is HOW damp is the basement... thinking mold again...
Sunlight is our friend with our outside ponds, a damp, dark basement can be "challenging"... not impossible to do, but this is not the place to bend too many rules and get away with it, without paying a LOT of attention to all the variables...