I've copied this post in part that I did very recently to another person , to get more speed in answering you and could be important in the long run we'll see
Now it may be of some help to you maybe not, however we need to know why your fish has it in the first place .
So could you tell me if your pond has a waterfall and if its switched on please , could you also tell me if you cleaned the bottom of your pond prior to winter as well as clean your filter prior to winter ?
Next can you give me the depth of your pond , its water perameters i;e Ammonia, Nitrite, Nitrate, Ph please?
If it is Ichthylobodo necator or costia using its other name then you'll need to get a scape done , do you have your own microscope ,
If not ask your local fish dealer to come visit you with their own, it would be a good idea to get your own at a future date .
To help weve done a thread about taking your own scrape on the forum for koi if you are interested plus theres a good one by
@Mmathis you can read :-
https://www.gardenpondforum.com/threads/microscopes-and-scrapes.11108/
https://www.gardenpondforum.com/threads/microscopes.11894/
Ich is an external parasite active from 2c up to 29c or as you guys like to say 36f to 84f and can survive in both its free swimming stage and on the host .
On a scrape it looks like a misshapen circle with a double tail and in is free swimming stage it will come up as a vigorously moving spot .
If spotted early costia can easily be eadicated but oon younger koi it can develope very quickly and result in heavy losses it normally becomes a problem due to enviromental factors such as poor system maintenance , poor water quality and last but not least changes in temperature.
Leaving waterfalls running during winter during the winter can superchill your ponds water and it may well be the main cause of your problem ...
A general off the shelf parasite treatment should be employed or use Malachite and formalin but because of the temperature I doubt this is going to be possble if your pond has gone bellow 11c .
Should this be the case salt can be used and is generally good for costia at all temperatures and can be added at adose rate of ),25-0,5oz per gallon, if you dont have medicated salt it shouldnt be a problem use cooking salt from the supermarket , its cheaper to buy and works out at around about 75p per three Kilo's , I keep a tub of about 20 kilograms of cooking salt ready for use in the pond or our QT unit when we have sick or new koi in for a period of QTing which should normally last 8 weeks before your koi goes into the main pond.
I hope this helps you weve been koi keeping some 27 years now and will hopefully be doing it in another 20 years or so .
Thanks for your reply. I will read up on scape and do it. No real koi people in our town just pond shop or garden center who sell koi. This is the first winter for our pond. I've read a lot about taking care of fish n a pond. The summer seemed to go great. Fish we're happy n heathy. I have deligently removed every leaf that fell in the pond. Fall came ane we put a net over the pond. When the weather got cold we shut down the waterfall to prevent mixing the cold and warmer water. I put in two air stones about a foot below the surface. When you say did we clean our filter which one are u referring to? We have bioballs with two layers of sponge type material on top. I cleaned the sponge material sometime late in summer. The other filter is in front of the pump (in the skimmer). I clean this regularly with pond water. I just checked the condition of the water and the nitrates nitrites were zero. The ph was good and the hardness of the water appeared adequate. We got a treatment from the pond store and have put it in and changed the water 20%and installed the treatment again. The instructions say to do this three times. Should I put salt in the pond?