I've tested the water several times since I received kit, everything is wnl. I took water to local pet store several times as well to back up my own results. If its chemical, it's not something the kits test for. I have not added any water, or removed any water since start up. I currently have a large pump connected to filter and waterfall, and a small pump just connected to fountain head to help aerate water. The only thing out of nl is the ph, which these fish have always lived in high ph, hard water. Does anyone know if the rocks could be an issue? They smell, especially if wet and hot, but the rock yard was aware of what the purpose of the rocks were when they helped my hub pick them out.