Help! Hose loose in fish pond!

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Hi!
I am extremely new to fish ponds.. in fact, the pond I am worried about is not even mine! I am renting a house and the owner is currently living abroad. Before he knew he was moving he built a pond with a running fountain in which koi fish live. I came outside this afternoon and I noticed it was quieter than normal, because the fountain's flow of water had significantly decreased. I went to look at it and noticed a large black hose floating on the surface of the water. I sent him an email to let him know and ask what I should do, but he is in a different time zone and most likely asleep. When I started googling what to do I came across many forums on which people had posted about losing their fish due to lack of dissolved oxygen in the water!! So I started moving the hose around and re-submerging it and found that when it is under water at a certain angle the fountain runs normally again. I have since wedged a large piece of wood over the hose and under a rock in order to keep it in that same position so water flows normally. Am i doing more harm than good?? Should I keep the piece of wood there until someone can come fix it or should I remove it? I just don't want the fish to be harmed!
Thank you for any advice you can give...
KH
 

DrCase

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Could you stick your hand down in the water to see if you can feel some kind of connection

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Sure, where should I even start to feel for one? It's already dark here and I have no idea where to even begin!
 

fishin4cars

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Where ever the hose came loose it should be connected to a outlet on the water feature, you can possibly back track from there. look for a wet spot, depending on the situation and where the hose came loose there could be a sign of water where it isn't suppose to be that might help locate the connection.
 
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honestly its so dark now and i have no idea what i am doing, and i dont know how long ago it intitially happened so im not sure if there is water to be found.. do these photos help at all? regardless, could the hose the way it is now be more harmful than no hose at all?
 

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it doesnt look like it from the photos (which are sideways, im sorry) but the water is flowing regularly again and the waterfall goes down to the bottom level again, where as before it wasnt reaching it.
 

sissy

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Is the pump a submerged pump and you will need to locate where it is at .The hose will start from the pump .Is there a skimmer which is a place some pumps are in .Is the water level in the pond at normal height .If there is a skimmer there may not be enough water in the pond to fill the skimmer it should be across from the water fall and filter .Is the filter ok because having wood in the pond like that is not healthy for the fish .pics are too small to see much .If the pump is submerged it may need to be unplugged and pulled out and cleaned .I have never seen a hose float that carries water .
 
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Kateh,

Don't fret about it too much. If you can get the tube or hose held underwater so that the pump that is connected to it doesn't run dry, you will be fine till daylight hours.

Place a good heavy rock or something on it for now. Either that, or if you can find the electrical supply for the pump, turn it off or unplug it. The main thing is to prevent
the pump from running dry. The fish in the pond will be fine till morning light when you can see better. You just don't want certain pumps to run dry as that would be
hard on the pump. Some pumps use the water for cooling purposes of the motor and some need the water to keep the impeller portion of the pump lubricated or positioned
so that it doesn't grate on the housing.

You'll have to use your best judgement here. If the pond is of good size, it is probably best to turn the pump OFF for the night and deal with it in the morning.

Gordy
 

addy1

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fish are tough, you shouldn't lose them in an overnight slowing of water.

The people here will help you get it fixed. Hopefully the owner will tell you where it should be connected.
 

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